TERMS AND CONDITIONS



1. TERMS AND CONDITIONS
These are the terms and conditions governing our operations at FalconXDesign ®. It is our wish that you go through and comply with all terms and conditions stated over here.

##Commencement of project only takes off once you have gone through all our terms and agreed to what is stated. Going ahead with project after been issued with this terms and agreement document means you adhere to all terms and conditions outlined##

2. FEES AND DEPOSITS
A deposit of 50% of total fee charged is payable immediately upon instruction for commencement of your project. The 50% balance is to be paid upon completion and submission of project. Upon completion of project if client is unable to provide the balance of 50% of the total fee charged, work(project) will not be submitted.

3. REFUNDS
After deposit has been made, if Falcon X Design for any reason decides not to go ahead with project, client will receive in full deposit made within 14 working days. But if after deposit has been made client wishes to terminate the completion of the project, Falcon X Design will withhold any refunds of deposit made. Under this, the 50% deposit made will not be returned.

4. PROVISION OF MATERIALS
Client is expected to provide all necessary materials needed for the completion of their project. Such materials may include but not limited to: logos, images, written copy of documents and other printed materials. Client should be informed that, delays in submitting all necessary materials which in the long run prolong the timeframe for project comes with a charge. Also, addition of new materials(content) from client which was not discussed in initial agreement will be charged.

5. VARIATIONS
Client will have a couple of revisions on project for little changes to be suggested and made. If for any reason client wants a complete or significant change in project, additional charges will be incurred.

6. APPROVAL AND REJECTION OF PROJECT
Once client has gone through the variation stage and offered changes or consented to project, final submission of project cannot be rejected. If client is perceived to have rejected project which he/she has consented earlier in an attempt to escape payment of the 50% balance, measures will be taken to recover balance even upon project rejection.

7. WARRANTY BY YOU AS TO OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS.
You must obtain all necessary permissions and authorities in respect to the use of all copy, images, logos, names and trademarks, or any other material that you supply to us to be included in your project. You must indemnify us and hold us harmless from any claims or legal actions related to the content of your project you provided us with.

8. LICENCE
Upon completion of payment for project, client is free to use the contents of the project.

9. SUBCONTRACTION
We reserve the right to subcontract any services we have agreed to perform for you as we see fit.

10. NON-DISCLOSURE
We (and any subcontractor we engage) agrees at any time not to disclose any of your confidential information with anyone without your approval.

11. BACKUPS
Upon submission of project, you are responsible for any backups of your project now in your possession. We will not be liable of restoring lost data or content once project has been submitted unless the loss is from our own negligence.

12. MANAGEMENT AND TRANSFER OF DOMAIN NAME AND HOSTING.
We will supply you with account credentials for domain names and hosting we purchased on your behalf if your sole wish and purpose is to take away the management of your website from us. But once account credentials have been transferred and management has been handed over to client, any experts advice or technical support from us comes with a charge of 500gh which our consultation fee before the problem or advice will be looked into. Note, this fee is for consulting us but not a guarantee and charge of solving the problem which may be at hand.

13. E-COMMERCE
In the case of website development, client is responsible for complying with all relevant laws relating to e-commerce, and to the full extent permitted by law will hold harmless, protect, defend and indemnify FalconXDesign ® and its subcontractors from any claim, penalty, tax, tariff loss or damage arising from you or your customers use of internet electronic commerce.